Privacy Policy
Your inquiry stays with us.
We reply about the question you asked. We do not add that email to a mailing list, and we do not pass it to anyone else for that purpose.
Privacy policy
A reply, not a list.
One inquiry, one use
The only response you will get to any inquiry will be directly related to that inquiry. Your email address will categorically not be passed on to anyone else, and it will only be used by WooAssistant in relation to this single inquiry. It will categorically not be included in any mailing list at WooAssistant, nor will it be passed to any third party for this purpose.
Project data stays on the job
While working on your project we may have access to some of your personal or sensitive information. This will only be used as necessary for the construction of your website or other services that you have sourced from WooAssistant.
Minimum, for as little time as needed
We log the minimum amount of data for the minimum amount of time to provide you with a quality level of service. The sections below say what that includes.
GDPR policy
General Data Protection Regulation.
The EU General Data Protection Regulation (“GDPR”) is a comprehensive data protection law that came into effect on May 25, 2018. It replaced existing EU data protection law to strengthen the protection of “personal data” and the rights of the individual. It is a single set of rules which governs the processing and monitoring of EU data.
Data processing agreement and privacy policy
The list below is the minimum we process, and for how that processing is used. Live chat platforms and support or feedback platforms are not in use.
Data we process
What is collected, and for which service.
Analytics
Google Analytics, and analytics collected directly. Personal data: cookies and usage data.
Contact form
Used when you contact us. Personal data: email address, first name, last name, and phone number.
Phone contact
Used when you call. Personal data: phone number.
Mailing list or newsletter
Only if you join one. Personal data: country, email address, first name, and last name.
Content commenting
Comment system managed directly. Personal data: cookies, email address, first name, and website.
Data transfer outside the EU
Transfers from the EU and/or Switzerland to the U.S. based on Privacy Shield, and transfers to countries that guarantee European standards. Personal data: various types of data.
Gravatar
Displaying content from an external platform. Personal data: email address and usage data.
2Checkout
Handling payments. Personal data: various types of data, as specified in the privacy policy of that service.
Social widgets
Facebook Like button and social widgets, Twitter Tweet button and social widgets, and Google+ +1 button and social widgets. Personal data: cookies and usage data.
Mailchimp
Managing contacts and sending messages. Personal data: email address.
Direct registration
Registration and authentication. Personal data: email address and username.
Facebook Custom Audience
Remarketing and behavioral targeting. Personal data: cookies and email address.
Facebook Remarketing
Remarketing and behavioral targeting. Personal data: cookies and usage data.
Feedburner
RSS feed management. Personal data: cookies and usage data.
Google reCAPTCHA
Spam protection. Personal data: cookies and usage data.
Further information
Payments, profiling, and your right to object.
Selling goods and services online
The personal data collected are used to provide the user with services or to sell goods, including payment and possible delivery.
The personal data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of data collected by WooAssistant depends on the payment system used.
Analysis and predictions based on your data (“profiling”)
The owner may use the personal and usage data collected through WooAssistant to create or update user profiles. This type of processing allows the owner to evaluate user choices, preferences, and behaviour for the purposes outlined in the respective section of this document.
User profiles can also be created through automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, check the relevant sections of this page.
You always have a right to object to this kind of profiling. To exercise that right, contact us using the details at the end of this page.
Terms and conditions when you buy our products: please check this page for more details.
Design and development
Terms that apply when you order a website.
To the fullest extent permitted at law, WooAssistant provides this website and its contents on an “as is” basis and makes no warranties until a client enters into an agreement with us on a pay-for-service basis. That agreement then determines the nature of representations and warranties.
WooAssistant seeks to ensure that all material on this site is accurate and current. WooAssistant is not responsible for the content of any external websites which may be linked to from this site.
The following terms and conditions apply to general website design services offered by WooAssistant. By ordering services from WooAssistant you are agreeing to them. If WooAssistant enters into a specific written agreement with you, that agreement determines the representations for that work, including payments and deliverables.
- We reserve the right to refuse a website we judge as unfit due to content or otherwise. This includes, but is not limited to, sites containing adult-oriented material such as pornography, sites which promote hatred towards persons belonging to any ethnic group, religion, or sexual orientation, and sites which infringe copyright.
- Acceptance of a commission is a contractual agreement between the client and WooAssistant.
- WooAssistant cannot always guarantee to start work immediately, but will arrange a date with the client as to when work can commence.
- All material, both text and images, supplied by the client and used in the construction of the client’s website remains the client’s property. All such material will be assumed to be the property of the client and free to use without fear of breach of copyright laws.
- The copyright for all material provided by WooAssistant, such as HTML code, graphics, photographs, and text, remains the property of WooAssistant until payment has been made in full.
- WooAssistant makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed.
- WooAssistant can accept no responsibility or liability if any search engine, online directory, or search site, submitted to as part of a website promotion, chooses not to list a client’s website.
- WooAssistant will initially place the client’s website on one of WooAssistant’s demonstration servers during development so the client may view and comment on progress. When both sides agree that the website meets the criteria agreed during commissioning, WooAssistant will invoice the full amount due. On receipt of payment, WooAssistant will publish the website on the client’s server, or provide the source for the client to upload.
- If at any point during the website development cycle a client wishes to cancel, they may do so. The client will be refunded the payment already made, and must not use any of the work done by WooAssistant in any manner.
- If the client does not supply the content required to complete the commission within a reasonable amount of time, WooAssistant may charge extra to restart work on that project.
- WooAssistant expects payment by cheque, credit card, or cash within 7 days of the date on the invoice.
- Any payment returned by the bank or credit card company will incur a 60 USD administration charge. This will be invoiced and added to the total outstanding debt owed by the customer.
- Website maintenance or updates are not part of the design commission. If a client wants WooAssistant to maintain or update a website, that is a separate commission. WooAssistant will negotiate a maintenance contract appropriate to the work, or undertake maintenance on a time-and-materials basis.
- WooAssistant reserves the right to alter prices at any time without notice. A commission already accepted is not subject to that increase. Any subsequent commission may be.
- By agreeing to these terms and conditions, your statutory rights are not affected.
- WooAssistant reserves the right to change or modify any of these terms and conditions.
Questions or a complaint
Write to us. We will look into it.
If you have a complaint about the quality of service you received from WooAssistant, email admin@WooAssistant.com and state the full nature of the complaint. We do not accept unsolicited sales calls. We take customer satisfaction seriously and will investigate promptly and thoroughly.