Product Q&A settings
Navigation: WordPress Admin → WooCommerce → AI Assistant → Product Q&A
These are tool toggles. Tools default to enabled when unset. Natural-language Q&A needs an AI provider; stock and details still come from WooCommerce.
Intro copy in admin: *Answer questions from product content, variations and availability.*
Enable product details (get_product_details)
What it does Retrieves one catalog product by ID previously returned by search.
Default value On.
Available options On / Off.
Recommended configuration On.
When to use it Off only if you want search cards without follow-up detail tools.
Effect on the frontend The model can load a full product after search. IDs must come from this conversation’s results.
Dependencies Product search (to obtain IDs). AI for conversational wrapping.
Important notes The assistant cannot fetch an arbitrary unpublished ID the shopper types as a guess; tools validate live catalog products.
Example Shopper: “Tell me more about the second one” after a search.
Enable variation listing (list_product_variations)
What it does Lists purchasable variations for a variable product.
Default value On.
Available options On / Off.
Recommended configuration On if you sell variable products.
When to use it Off for simple-product-only catalogs.
Effect on the frontend Size/color choices can appear; add-to-cart still needs a purchasable variation.
Dependencies WooCommerce variable products. REST GET /aiwsa/v1/products/{id}/variations is also used by the widget.
Important notes Variation prices come from WooCommerce, not the model.
Example “What sizes does this shirt come in?”
Enable availability checks (check_availability)
What it does Reports stock status from WooCommerce, never from the model.
Default value On.
Available options On / Off.
Recommended configuration On.
When to use it Always, unless you hide stock on purpose.
Effect on the frontend Honest in-stock / out-of-stock answers.
Dependencies WooCommerce stock.
Important notes The model is instructed not to invent stock.
Example “Is the 12V starter motor in stock?”
Enable product content answers (answer_from_product_content)
What it does Answers from the product description and attributes already in your catalog.
Default value On.
Available options On / Off.
Recommended configuration On when descriptions are accurate.
When to use it Off if descriptions contain claims you do not want repeated.
Effect on the frontend Q&A grounded in catalog text. Without AI, shoppers still see product cards but not LLM summaries.
Dependencies AI provider for natural-language answers. Widget feature flag qa follows this tool.
Important notes Empty descriptions → weak answers. The tool does not scrape the public web.
Example “Is this motor waterproof?” answered from attributes/description.